Company Overview
Zoho CRM, a core Zoho product, is a comprehensive CRM platform offering sales automation, marketing automation, customer service, AI assistant (Zia), social media integration, and analytics. Used by 250K+ businesses globally.
Related providers: zoho-crm
Core Strengths
Great Value: Highly competitive pricing vs Salesforce and others
Zia AI Assistant: Built-in AI for sales prediction and next-best-action
Zoho Ecosystem: Seamless integration with 55+ Zoho apps
Key Milestones
- 2014：Zoho CRM was founded in 印度, starting automation services
- 2026：Continues to optimize automation services for global customers
Market Position
Zoho CRM competes with the following providers in the automation market:
- Slack：Shares the automation market with Slack
- GitHub：Major competitor in automation
- KoboToolbox：Direct competitor in the automation market
- Terraform：Direct competitor in the automation market