BigScoots

Overview

Founded in the early 2010s in Dallas, USA, BigScoots specializes in fully managed hosting and has served 17,000+ clients worldwide, committing to 99.99% uptime across its product line. Its differentiator is a "Human-to-Human" service model: real experts respond 24/7/365, with an average ~90-second response time and engineers who already know your environment.

BigScoots' product line covers managed WordPress, shared hosting, Cloud VPS, and managed dedicated servers, with unlimited free migrations (about 45 minutes on average, zero downtime) and a 45-day money-back guarantee. For teams that value managed operations and support responsiveness over the lowest price, BigScoots is a reliable cloud server and WordPress hosting choice—see Server Selection Guide for comparison.

Key Strengths

• Industry-leading human support: 24/7/365 human support with ~90-second average response, and agents briefed on your setup—ideal for teams needing managed server operations.
• 99.99% uptime commitment: A minimum 99.99% uptime across the product line, combined with daily backups and proactive monitoring to reduce downtime risk.
• Unlimited free migrations: The team handles migrations end-to-end in ~45 minutes on average with zero downtime, backed by a 45-day money-back guarantee to lower switching cost.
• Strong managed WordPress performance: The $35/mo entry plan includes 1 site, 75k monthly visitors, 10GB storage, 150GB bandwidth, and CDN—suited to traffic-heavy content sites.
• Full product coverage: cPanel shared hosting, Cloud VPS, managed dedicated servers, and Headless WordPress support on-demand upgrades across 4 tiers, from entry to high load.

Product Ecosystem

Managed WordPress

Fully managed plans for personal blogs to high-traffic content sites, with proactive monitoring, performance optimization, and daily backups; the $35/mo entry plan includes 1 site and 75k monthly visitors, fitting blogs, media sites, and e-commerce.

Shared Hosting (cPanel)

Entry-level shared hosting with cPanel for multiple sites and free migrations, suited to small websites and agencies just starting out.

Cloud VPS

Fully managed Cloud VPS with proactive monitoring and optimization, for workloads needing more control than shared hosting—see Cloud Server Configuration Guide.

Managed Dedicated Servers

Dedicated hardware with fully managed operations and SLA-backed reliability for high-load workloads—see VPS vs Dedicated Server Comparison.

Enterprise and Specialized Services

Enterprise WordPress, Mediavine-optimized hosting, and Headless WordPress for agencies and high-traffic publishers.

Limitations

• Higher pricing: Managed WordPress starts at $35/mo, costing more than same-tier cloud VPS; budget-sensitive small sites may first evaluate budget VPS options.
• Single data center: Only in Dallas, USA, so latency is higher for Europe and Asia-Pacific with no Asian nodes—add a CDN.
• Limited flexibility in managed mode: Much of the underlying configuration is handled for you, so deep customization requires tickets; pure self-service developers may feel constrained.
• Limited international coverage: Nodes and services focus on North America, with limited support for global multi-region deployments.

Use Cases

• High-traffic WordPress sites (★★★★★): Managed WordPress plus 99.99% uptime and daily backups suit content sites and e-commerce.
• Teams that value support responsiveness (★★★★★): ~90-second human response suits small teams without dedicated ops staff.
• Migrating from a poor host (★★★★★): Unlimited free migrations and a 45-day refund lower switching risk.
• US-market workloads (★★★★): Dallas nodes deliver low latency for North American users.
• Global or Asia-Pacific workloads (★★): Single data center, so a CDN is required and latency should be evaluated.

Pricing

Note: Prices above are public reference prices from the official website; refer to the BigScoots site for the latest pricing.

FAQ

• Which payment methods does BigScoots accept? Credit cards, PayPal, and other mainstream methods, plus Alipay for Chinese customers. Compare before ordering with Server Selection Guide.

• How does the free migration work? After signing up, submit a migration request and the team handles everything end-to-end, typically in ~45 minutes with zero downtime and unlimited times.; see cloud server migration tools comparison.

• Is BigScoots good for beginners? Yes. Fully managed hosting with human support means you rarely touch server operations yourself—see Server Operations Tips.

• Is there a money-back guarantee? Yes, a 45-day money-back guarantee with no contracts and no overages or throttling.; see cloud vendor promotion guide 2026.