Overview

Miva was founded in 1997 and is headquartered in San Diego, California, United States. It is an enterprise ecommerce platform focused on the mid-market. Miva started with the Miva Script scripting language and evolved into the Miva Merchant ecommerce system, now delivered as a hosted SaaS serving thousands of B2B and B2C merchants, known for flexible customization and API capabilities.

Miva differentiates on "enterprise-grade features plus deep customization": built-in B2B wholesale, customer groups, and price lists, alongside REST APIs, webhooks, and native Miva Script, suit merchants with complex business rules. Compared with mass-market platforms like Shopify, Miva emphasizes customizability and mid-market fit, making it a choice for merchants migrating from self-hosted or complex systems.

Key Strengths

  • Clear Mid-Market Focus: Founded in 1997, Miva targets mid-market enterprises and delivers enterprise-grade capabilities for complex business rules.
  • Built-In B2B Features: 5 core B2B capabilities — customer groups, wholesale pricing, custom price lists, minimum order quantities, and invoice management — suit wholesale and distribution. See ecommerce platform comparison.
  • API-First Architecture: REST APIs, webhooks, and native Miva Script integrate deeply with 3 business systems (ERP, CRM, OMS) for customized needs.
  • Hosted SaaS Delivery: Platform hosting with PCI DSS compliance means no server or security maintenance, saving the cost of 1 operations team.
  • Flexible Product & Order Management: Product variants, kits, bulk import/export, and complex promotion rules are managed from 1 dashboard for complex catalogs.

Product Ecosystem

Miva Merchant Platform

The core ecommerce system supporting product management, order processing, shopping cart, checkout, promotions, and membership, with Miva Script and a built-in development environment for deep page and business-logic customization.

B2B Suite

For wholesale and distribution, providing customer groups, wholesale pricing, custom price lists, minimum order quantities, and invoice management, with mixed B2B and B2C operations.

API & Integration

REST APIs, webhooks, and well-documented native scripts integrate with ERP, CRM, OMS, payment, and logistics systems for automated operations.

Hosting & Security

Hosted on Miva's cloud infrastructure with PCI DSS compliance, built-in performance optimization, and security protection, so merchants do not maintain servers.

Limitations

  • Higher Pricing: Pricing is primarily quote-based and overall costs exceed lightweight platforms like Shopify, which small merchants may find costly.
  • Limited Template Ecosystem: Theme and template quantity is less than Shopify's, limiting design freedom.
  • Limited Localization: Chinese localization and mainland China support are limited; the focus is on Western markets.
  • Steeper Learning Curve: Miva Script and custom development require professional skills, with higher onboarding cost than template-based platforms.

Use Cases

  • Mid-Market B2B (★★★★★): Wholesale, distribution, and complex pricing are directly supported by built-in features.
  • Businesses with Complex Rules (★★★★★): Large merchants needing deep customization and system integration.
  • Migration from Self-Hosted Systems (★★★★☆): Miva offers flexible migration for businesses moving from self-hosted or legacy systems.
  • Budget-Sensitive Small Merchants (★★☆☆☆): Cost-sensitive merchants should choose Shopify.
  • Maximum Design Freedom (★★★☆☆): The template ecosystem is limited; high design requirements need custom development.

Pricing

Plan Reference Price Details
Standard From ~$600/year Basic store and product management
Pro Quote-based Advanced B2B and API features
Pro Plus Quote-based Complex customization and multi-store
Enterprise Custom quote Dedicated support and custom development

Note: Miva pricing is primarily quote-based; the figures above are reference ranges. For more comparisons see cross-border payment platform comparison.

FAQ

  • What is Miva? Miva was founded in 1997 and is headquartered in San Diego, California. It is an enterprise ecommerce platform focused on the mid-market, delivered as a hosted SaaS with B2B and deep customization support; see E-commerce Platform Comparison 2026.
  • Who is Miva for? Merchants with complex business rules, wholesale pricing and customer groups, and deep API integration needs in the mid-market; see E-commerce Platform Comparison 2026.
  • Does Miva support B2B? Yes, with built-in customer groups, wholesale pricing, custom price lists, and invoice management, supporting mixed B2B and B2C operations; see E-commerce Platform Comparison 2026.
  • How do Miva and Shopify compare? Shopify is easy to start, rich in ecosystem, and low cost; Miva offers deeper features, stronger customizability, and mid-market focus. Choose Miva for complex and wholesale scenarios, Shopify for lightweight starts.