Overview
Founded in 2014, MXroute is a US-based email hosting provider built around a simple proposition: low cost, unlimited domains, and generous storage. For as little as $45/year, users can host email for an unlimited number of domains from a single cPanel account, with 10GB–50GB of storage per plan. MXroute also provides SMTP relay service, making it a favorite among budget-conscious site owners, freelancers, and small studios managing multiple projects.
Key Strengths
- Unbeatable Price, Unlimited Domains: $45/year for unlimited domain email hosting. By comparison, Google Workspace starts at $6/user/month, making MXroute one of the most cost-effective options on the market.
- Generous Storage: Entry-level plans include 10GB of storage, with higher tiers reaching 50GB—ample for small-to-medium team email archives.
- cPanel Management: Based on the widely adopted cPanel interface. Users can self-manage email accounts, forwarding rules, auto-responders, and DNS records (MX, SPF, DKIM, DMARC) with minimal training.
- SMTP Relay: Provides SMTP relay for deliverability optimization, compatible with WordPress, Shopify, and any application that supports standard SMTP outbound.
Product Ecosystem
- Email Hosting: Full IMAP/POP3/SMTP support with Roundcube webmail client. Unlimited mailbox creation per domain.
- SMTP Relay: Standard SMTP ports for transactional email from web applications and devices.
- Email Forwarding: Forward to any external address for consolidated inbox management.
- DNS Management: Built-in DNS zone editor for MX, SPF, DKIM, and DMARC record configuration.
- Auto-Responders: Time-based auto-reply rules for vacation or out-of-office scenarios.
Limitations
- Past Outage History: Previous hardware failures and migrations caused multi-day outages. Overall uptime is below that of major cloud email services. Mission-critical operations should consider a backup relay path.
- Slow Support: Ticket-based support with 24–48 hour response times during peak periods. No phone or live chat available.
- No SLA: No formal service-level agreement. Refund policy is limited to 7 days subject to fair use terms. Review terms before purchasing.
- International Latency: Data centers are US-concentrated. Delivery latency may fluctuate for recipients outside North America.
Use Cases
- Multi-Site Email Management (★★★★★): Unlimited domain binding makes it the top choice for owners managing dozens of domains.
- Budget-Conscious Small Teams (★★★★★): $45/year with generous storage is the most affordable hosted email option.
- Personal Site Owners / Bloggers (★★★★): Low-cost email for personal projects plus SMTP relay for site notifications.
- Mission-Critical High Availability (★★☆☆☆): Without an SLA and with past outage history, not recommended for services that cannot tolerate downtime. Consider enterprise email alternatives for such needs.
Pricing
| Plan | Storage | Price |
|---|---|---|
| X1 | 10GB | $45/year |
| X2 | 20GB | $60/year |
| X3 | 30GB | $80/year |
| X4 | 50GB | $100/year |
All plans include unlimited domain support. Occasional lifetime discount promotions are announced on the website.
FAQ
How many mailboxes can I create with MXroute?
Unlimited. You can create as many email accounts as needed under each domain.
Is MXroute suitable for business use?
It works well for budget-constrained small businesses, but the lack of an SLA and past outage history mean critical operations should have a fallback.
What is MXroute's refund policy?
Standard plans offer a 7-day refund guarantee (subject to fair use policy). Beyond 7 days, refunds are evaluated on a case-by-case basis.