Xendit

Overview

Founded in 2015 by Moses Lo and Tessa Wijaya, Xendit is headquartered in Jakarta, Indonesia, with a regional hub in Manila, Philippines. It is a leading payment infrastructure platform in Southeast Asia. Xendit focuses on providing one-stop payment collection capabilities for the Philippines and Indonesia, helping local merchants and cross-border businesses quickly adopt localized payment methods such as e-wallets, virtual accounts, and card payments.

Xendit serves 300,000+ merchants across Indonesia and the Philippines, covering e-commerce, SaaS, ride-hailing, food delivery, and fintech industries, processing over $65 billion in annual transaction volume. Backed by investors including Accel and Amasia, the company completed a $150 million Series C round in 2021 and surpassed a $1 billion valuation, becoming one of Southeast Asia's notable payment unicorns. Xendit supports 70+ payment methods, including popular e-wallets such as GoPay, OVO, Dana, ShopeePay, GCash, and GrabPay, as well as virtual account collections across 20+ banks, making it a representative solution for localized payments in Southeast Asia.

Key Strengths

• Full Local Payment Coverage in Southeast Asia: Supports 70+ local payment methods, including Indonesia's GoPay, OVO, Dana, and LinkAja and the Philippines' GCash, GrabPay, and Maya, solving the challenge cross-border merchants face in reaching local payment habits. See the cross-border payment platform comparison for a market overview.
• Virtual Account Bulk Collections: Supports virtual account collections across 20+ Indonesian banks and major Philippine banks. Customers pay via internet banking or ATM transfers, with automatic matching and instant notification, dramatically reducing fund collection and reconciliation costs.
• API-First Developer Experience: Offers comprehensive RESTful APIs and multi-language SDKs with one-click integration, webhook callbacks, and a sandbox environment, letting developers launch full omnichannel integration from cards to wallets within days. See the payment integration guide for practical steps.
• Mature Risk and Compliance Systems: PCI DSS Level 1 certified, with built-in 3DS authentication, transaction risk engines, and anti-fraud rules, plus multi-currency settlement and automatic reconciliation for secure, compliant operations.
• Strong Local Ecosystem Integration: Deep integrations with major e-commerce platforms, SaaS systems, and ride-hailing platforms in Indonesia and the Philippines let merchants launch payment capabilities quickly on an established ecosystem.

Product Ecosystem

E-Wallet Payments

Xendit aggregates mainstream e-wallets in Indonesia (GoPay, OVO, Dana, ShopeePay, LinkAja) and the Philippines (GCash, GrabPay, Maya). Merchants offer wallet payment options via a single API, matching local users' "scan and pay" habits.

Virtual Accounts

Virtual accounts are a core Xendit capability, generating a dedicated bank account number per order or customer. Customers pay via internet banking, ATM, or mobile banking, and the system automatically matches and notifies merchants in real time. This is especially suited to B2B collections, installments, and subscription renewals.

Card Acquiring

Supports online card acquiring for Visa, Mastercard, JCB, and other major card networks, with hosted checkout and custom integration modes, built-in 3DS authentication, and risk rules that balance approval rates and transaction security.

Auto-Debit & Subscriptions

Token-based auto-debit and recurring billing support SaaS subscriptions, membership services, and installments, significantly reducing the management cost of repeat collections. See SaaS billing best practices for guidance.

Offline Collections

Provides QR code collections and physical POS acquiring for offline retail and micro-merchants, enabling unified management of online and offline funds.

Limitations

• Limited Regional Coverage: Xendit's core market is concentrated in Indonesia and the Philippines, with no proprietary acquiring in other Southeast Asian countries or globally. Businesses needing Vietnam, Thailand, or broader coverage should evaluate other regional gateways alongside cross-border payment trends.
• Complex Fee Structure: Fees differ by payment method (e-wallet, virtual account, card), with additional payout and platform fees, so total cost must be calculated per transaction structure. See the payment gateway rate comparison.
• Limited Chinese Support: Documentation and customer support are primarily in English with few Chinese resources, posing barriers for Chinese-speaking teams in troubleshooting and business communication.

Use Cases

• Indonesia/Philippines E-commerce Collection (★★★★★): The preferred localized collection solution for independent stores and e-commerce platforms selling to Indonesian and Philippine consumers.
• Cross-Border SaaS & Subscription Businesses （★★★★☆）: Token-based auto-debit and virtual accounts suit subscription, installment, and B2B collection scenarios.
• Southeast Asian Local Payment Integration （★★★★☆）: Platforms needing to integrate e-wallets, bank transfers, and more benefit from Xendit's one-stop API.
• Global/Multi-Region Business （★★☆☆☆）: Best used as the Indonesia/Philippines local payment option alongside global gateways like Stripe or Adyen.

Pricing

*Actual rates vary by payment method, transaction volume, and industry. Contact the Xendit sales team for a customized quote.

FAQ

• Which payment methods does Xendit support? Xendit supports mainstream e-wallets in Indonesia and the Philippines (GoPay, OVO, Dana, GCash, GrabPay, etc.), virtual accounts across 20+ banks, card payments (Visa/Mastercard/JCB), and QR offline collections — 70+ local payment methods in total; see the payment gateway rate comparison.

• Is Xendit suitable for Chinese cross-border sellers? For collecting from Indonesian or Philippine consumers, Xendit's local payment coverage can significantly improve conversion, making it a strong local collection option. For broader coverage, pair it with global platforms — see the cross-border payment comparison.

• How do Xendit virtual accounts work? Each order generates a dedicated bank account number. After customers pay via internet banking or ATM, the system automatically matches and notifies merchants instantly with no manual reconciliation — ideal for B2B and bulk collection scenarios; see payment gateway sandbox testing.

• What is Xendit's settlement cycle? E-wallets and virtual accounts typically settle on T+1. Card transactions depend on risk assessment, and new merchants may face an initial holding period. Confirm specific terms in the contract; see the payment gateway rate comparison.