M-PESA Merchant Collection: Integrating and Reconciling Mobile Money
M-PESA belongs to the operator-led mobile money system, which runs in parallel with the card system and does not overlap with it: the user money sits in an operator account, not a bank account. Merchant integration therefore means integrating the operator collection interface, and confirmation, refunds and reconciliation all have to be solved inside that system. Card acquiring assumptions break on all three.