Helpshift is a mobile-first support platform founded in San Francisco in 2011, providing embedded support SDKs for iOS, Android, and Unity apps. AI bots handle up to 70% of common inquiries, making it a representative solution for gaming and mobile app support.
Gorgias is an e-commerce support platform founded in San Francisco in 2016, deeply integrated with Shopify, Magento, and BigCommerce and serving over 15,000 merchants. Its AI automation handles about 30% of common inquiries, making it an all-in-one omnichannel support and automation solution.
