Freshdesk is Freshworks' flagship omnichannel help desk platform unifying email, chat, phone, and social media, with a Freddy AI bot that deflects up to 86% of requests, serving 74,000+ businesses.
Freshdesk is Freshworks' flagship omnichannel help desk platform unifying email, chat, phone, and social media, with a Freddy AI bot that deflects up to 86% of requests, serving 74,000+ businesses.
Drift, founded in 2015, is a pioneer in conversational marketing and sales, helping businesses convert website visitors into customers through live chat, AI automation, and intelligent routing, acquired by Salesforce in 2023.
