Intercom is a customer communication platform founded in 2011, combining live chat, messaging, ticketing, and the Fin AI support agent and serving 25,000+ customers worldwide. Fin is billed at $0.99 per successful resolution, and Essential starts at $29/seat/month.
Brevo (formerly Sendinblue), founded in 2012 and headquartered in Paris, France, is an omnichannel marketing platform unifying email, SMS, WhatsApp, live chat, and CRM. It serves 500K+ business customers, with a free plan of 300 emails per day and unlimited contacts.
ClickDesk is a live chat and online customer service tool for small businesses, starting at about $19.99/month with 3 seats. It offers visitor tracking, a unified social inbox, and a knowledge base for ecommerce and service sites, though product updates have slowed.