Salesforce Commerce Cloud (formerly Demandware) is the leading enterprise cloud commerce platform, founded in 2004 in Boston. Powered by Einstein AI and deeply integrated with Salesforce CRM, it serves over 3,000 global retail brands.
Founded in the United States in 2016 (formerly Monarch) and consolidated in 2017, Kibo Commerce is a representative composable commerce and order management (OMS) vendor serving 500+ enterprise customers. The platform integrates commerce, OMS, personalization and search, processing more than $10 billion in annual GMV.
Richpanel is an e-commerce support help desk founded in Bengaluru, India in 2016, deeply integrated with Shopify, BigCommerce, WooCommerce, and other platforms, with built-in AI chatbot, order management, and return processing to help e-commerce brands improve support efficiency.
SAP Hybris (now SAP Commerce Cloud) is an enterprise omnichannel commerce platform founded in 1997 and acquired by SAP in 2013 for about $1.5 billion, serving global enterprises and Fortune 500 customers with headless commerce and deep SAP ecosystem integration.