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Contact Center

Contact Center covers related products, services, and industry information, bringing together company profiles and brand information to help readers compare features, pricing, use cases, and current market developments.

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Vonage

United States

Vonage is a global cloud communications (CPaaS) platform under Ericsson, with SMS coverage across 190+ countries and voice across 60+ countries, offering SMS, voice, Verify 2FA, video, and omnichannel messaging APIs with a 99.99% SLA.

Nextiva

United States

Nextiva is a UCaaS platform founded in 2008 in Arizona, serving 100,000+ businesses with cloud phone, video meetings, contact center, and CRM in one solution, backed by a 99.999% uptime SLA.

Dialpad

United States

Dialpad is an AI cloud communications platform founded in 2011 in San Francisco, USA, with real-time voice-to-text across voice, video meetings, and contact center, local numbers in 100+ countries, and a valuation above $4 billion in 2022.

RingCentral

United States

RingCentral is a UCaaS unified communications platform founded in Belmont, California in 1999; MVP combines cloud PBX, video conferencing, and team messaging, covers local numbers in 40+ countries, offers a 99.999% SLA, and serves hundreds of thousands of enterprise customers.