Refund and Dispute Handling Guide: Practical Ways to Reduce Chargebacks
Refund disputes are one of the trickiest issues in payment operations. This article covers the refund and dispute handling process and prevention strategies.
Chargeback Playbook: Match Evidence to Reason Codes and Win More Disputes
Knowing the chargeback process is easy; submitting the right documents before the deadline is not. This playbook breaks down reason codes by dispute type, gives an evidence checklist you can reuse, and explains how Visa and Mastercard prevention tools plus 3DS liability shift change the maths.