Delighted is a customer experience feedback platform founded in the United States in 2014, with built-in NPS, CSAT, and CES templates and a free plan for 1,000 responses per month; acquired by Qualtrics in 2018.
Delighted is a customer experience feedback platform founded in the United States in 2014, with built-in NPS, CSAT, and CES templates and a free plan for 1,000 responses per month; acquired by Qualtrics in 2018.
Kayako is a help desk platform founded in 2001 in London, UK, unifying email, live chat, phone, and social media into a shared inbox with a built-in knowledge base and CSAT surveys for customer-journey-focused support teams.
