Delighted is a customer experience feedback platform founded in the United States in 2014, with built-in NPS, CSAT, and CES templates and a free plan for 1,000 responses per month; acquired by Qualtrics in 2018.
Customer Satisfaction organizes service providers and product options around marketing growth and customer operations so readers can research product differences, service quality, use cases, and industry changes.
Delighted is a customer experience feedback platform founded in the United States in 2014, with built-in NPS, CSAT, and CES templates and a free plan for 1,000 responses per month; acquired by Qualtrics in 2018.
Kayako is a help desk platform founded in 2001 in London, UK, unifying email, live chat, phone, and social media into a shared inbox with a built-in knowledge base and CSAT surveys for customer-journey-focused support teams.
