Salesforce is the enterprise CRM leader founded in 1999 in San Francisco and a Gartner Magic Quadrant leader for many years. Sales Cloud starts at $25/user/month, AppExchange offers 4,000+ apps, and Einstein AI with Agentforce covers sales, service, and marketing.
Salesforce Einstein is the CRM-native AI portfolio from Salesforce (founded in 1999), spanning Einstein AI, the Agentforce agent platform and Data Cloud, deeply integrated across sales, service and marketing clouds for prediction and automation.
Drift, founded in 2015, is a pioneer in conversational marketing and sales, helping businesses convert website visitors into customers through live chat, AI automation, and intelligent routing, acquired by Salesforce in 2023.