Teamwork (Teamwork Projects), founded in 2007 in Cork, Ireland, is a project management platform organized around clients with built-in time tracking, billing and a client portal, expanding into a product matrix including Teamwork Desk and CRM for 20,000+ service-driven teams.

Strengths and Features

✅ Founded in 2007 in Cork, Ireland, serving 20,000+ agencies, consultancies and professional services teams
✅ 3 project views (Gantt, kanban and table) combined with milestones, task dependencies and subtasks for complex scheduling
✅ Built-in time tracking and auto-billing support 2 billing modes (hourly or fixed price), generating invoices synced with QuickBooks and Xero
✅ A client portal for progress tracking, file approval and invoice review, accessible 24/7 to centralize delivery communication
✅ The free plan supports up to 5 users; paid plans are priced per user per month, scaling from 2-person teams to large organizations
✅ 256-bit SSL/TLS encryption plus SOC 2 Type II and GDPR compliance to protect client data
⚠️ The free plan is capped at 5 users, with core features such as the client portal, billing and Gantt locked behind paid tiers, limiting the micro-team experience
⚠️ Per-user monthly pricing grows quickly for teams over 20 people, and advanced reports and API access are only in Grow/Scale plans
⚠️ The interface is dense and less modern than newer tools, so new users face a learning curve
⚠️ Third-party integrations (about 100) are far fewer than ClickUp (1000+) and Monday.com (200+), so heavy reliance on specific tools should be evaluated early

Product Information

Category Communication

Tags Team Collaboration project management Time Tracking Task Management Gantt Chart Client Portal Billing Teamwork Teamwork Desk Teamwork CRM

Company teamwork-projects

Service Region Ireland

Official Website https://www.teamwork-projects.com/

Recommendation Score 4 pts

Published 2026-08-09

Detailed Notes

Overview

Founded by Daniel Mackey and Peter Coppinger in 2007 in Cork, Ireland, Teamwork (formerly Teamwork Projects) is a SaaS platform for project management and team collaboration. Unlike general-purpose project management tools, Teamwork uses "client" as its primary organizing dimension — every project belongs to a specific client, and time tracking, billing, invoicing and communication all revolve around the client relationship, naturally fitting the way agencies, consultancies and professional services teams work.

As of 2026, Teamwork serves 20,000+ agencies and service-driven teams globally across marketing, design, development, consulting, legal and construction. The platform is built around the Teamwork Projects project management core and has expanded into a product matrix including Teamwork Desk (helpdesk), Teamwork CRM (customer relationship management), Teamwork Spaces (team spaces) and Teamwork Chat (instant messaging), integrating via REST API with tools such as QuickBooks, Xero and Slack.

Key Strengths

Client-centric project organization: each client gets an independent workspace, and managers can view project portfolios, total hours, invoiced amounts and receivables per client, with client communication history automatically archived to avoid fragmented information.
Built-in time tracking and auto-billing: desktop timer, manual entry and mobile tracking with per-project/member/task rates; invoices are generated automatically and synced with QuickBooks and Xero, helping service teams measure project profit accurately.
Full-featured client portal: clients can log in to review progress, files, invoices and approvals with white-label customization, significantly reducing email back-and-forth and miscommunication while improving delivery transparency.
Flexible views and scheduling: 3 views (Gantt, kanban and table) combined with milestones, task dependencies and subtasks cover everything from simple task lists to complex scheduling.
Integrated product matrix: beyond project management, Teamwork Desk, CRM, Spaces and Chat cover customer support, sales pipelines and team communication, reducing tool-switching costs.
Security and compliance: 256-bit SSL/TLS encryption plus SOC 2 Type II and GDPR compliance to protect client data.

Product Ecosystem

Teamwork Projects (Project Management Core)

Task and subtask management, task dependencies, priorities, milestones, Gantt, kanban and table views with built-in time tracking, billing and a client portal form the platform's core.

Teamwork Desk

A customer-facing helpdesk system supporting ticket management, automated responses and support queues, linkable to project tasks for integrated delivery and post-sale support.

Teamwork CRM

A customer relationship management module tracking sales pipelines and client interactions, connecting leads, contracts and project delivery to cover the full client lifecycle.

Teamwork Spaces & Chat

Spaces offers team spaces and knowledge base features for document collaboration and information sharing; Chat provides channels, direct messages and message search for daily team communication.

Teamwork API & Integrations

A full REST API and Webhook event callbacks integrate with automation platforms such as Zapier; see API integration practices.

Limitations

Limited free plan: the free plan caps at 5 users, with core features such as the client portal, billing and Gantt locked behind paid tiers, so micro-teams cannot experience the full value.
Higher cost for larger teams: per-user monthly pricing grows quickly for teams over 20 people, and advanced reports and API access only appear in Grow/Scale plans, further raising costs.
Mediocre modern UI: the dense interface is less polished than newer tools such as Monday.com, so new users need an adjustment period.
Limited third-party integrations: about 100 integrations is far fewer than ClickUp (1000+) and Monday.com (200+), so heavy reliance on a specific tool should be evaluated against the API early.

Use Cases

Agencies and service companies (★★★★★): the client portal and auto-billing strongly match project delivery for marketing agencies, design studios and digital development firms.
Professional services teams (★★★★★): consulting, legal and construction teams needing granular time tracking and client billing, where utilization analytics lift project profitability.
IT outsourcing and software development （★★★★☆）: Gantt charts and time tracking support multi-client development projects, complementing technical tools such as Jira.
Freelancers （★★★☆☆）: the free plan is limited, but Deliver's client management and billing are worth the investment for small teams.
Internal teams in large enterprises （★★★☆☆）: for non-client-driven teams, general-purpose tools such as Trello and Asana may be more suitable.

Pricing

Plan	Pricing	Core Features
Free	Free	Up to 5 users, basic project management and time tracking
Starter	Per user/month	More project views and basic automation
Deliver	Per user/month	Client portal, billing and time tracking
Grow	Per user/month	Advanced reports, resource management and more integrations
Scale	Per user/month	White-label branding, advanced permissions, API access

Note: Prices are official public reference prices; refer to the current Teamwork website for the latest pricing.

FAQ

What's the relationship between Teamwork Projects and Teamwork Desk / CRM? Teamwork Projects is the core project management platform, while Teamwork Desk and CRM are helpdesk and customer relationship management products under the same brand, forming an integrated product matrix covering delivery, support and sales; see project management tools guide.
Can I use it for free? Yes, the free plan supports up to 5 users with basic project management and time tracking, but core features such as the client portal, billing and Gantt require a paid subscription; see SaaS billing best practices.
How do I migrate from existing tools? Teamwork supports importing from tools such as Trello, Asana and Basecamp, plus CSV bulk import and custom migration via REST API; review the productivity tools collection before migrating.
How does the client portal work? Clients log in through a dedicated entry to review project progress, task status, files and invoices and participate in approvals and feedback; the portal supports white-label logo, color and domain customization — see remote collaboration scenarios to improve client adoption.
How do I choose between Teamwork and Monday.com / ClickUp? Teamwork has native advantages in the client portal, time tracking and billing, making it ideal for service teams that bill clients; Monday.com offers stronger visualization and cross-department versatility, while ClickUp has broader all-in-one coverage. If your core pain point is "client projects + hours + invoices", choose Teamwork.

Visit Teamwork Website →