Tidio is an AI-powered customer service platform founded in 2013 in Poland, trusted by 300k+ businesses. The Lyro AI agent automatically solves up to 67% of common questions, and the free plan includes 50 billable conversations per month with 10 seats, making it a top ecommerce support choice for Shopify and WordPress.
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Richpanel is an e-commerce support help desk founded in Bengaluru, India in 2016, deeply integrated with Shopify, BigCommerce, WooCommerce, and other platforms, with built-in AI chatbot, order management, and return processing to help e-commerce brands improve support efficiency.
Chatra is a lightweight live chat and online customer service tool for small ecommerce businesses. The free plan includes 1 seat with unlimited messages, plus proactive chat, visitor tracking, and mobile responses, with integrations for 15+ platforms including Shopify and WordPress.
Gorgias is an e-commerce support platform founded in San Francisco in 2016, deeply integrated with Shopify, Magento, and BigCommerce and serving over 15,000 merchants. Its AI automation handles about 30% of common inquiries, making it an all-in-one omnichannel support and automation solution.