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Proactive Chat

Proactive Chat covers related products, services, and industry information, bringing together service providers and product options to help readers compare features, pricing, use cases, and current market developments.

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ProvideSupport

United States

Provide Support is a long-established US customer support platform offering live chat and remote desktop support since 1998. From $8.25/operator/month with visitor monitoring and proactive chat, it is a cost-effective choice for website support.

eAssistance Pro

United States

eAssistance Pro is a US-based lightweight website live chat software founded in 2004, supporting 20+ languages with a deployable free plan, visitor tracking, and proactive invitations for fast customer support rollout.

Chatra

United States

Chatra is a lightweight live chat and online customer service tool for small ecommerce businesses. The free plan includes 1 seat with unlimited messages, plus proactive chat, visitor tracking, and mobile responses, with integrations for 15+ platforms including Shopify and WordPress.

ClickDesk

United States

ClickDesk is a live chat and online customer service tool for small businesses, starting at about $19.99/month with 3 seats. It offers visitor tracking, a unified social inbox, and a knowledge base for ecommerce and service sites, though product updates have slowed.