Olark is a lightweight live-chat customer service tool from San Francisco, live since 2009 and serving 10,000+ SMBs, embedding via one JavaScript snippet with visitor monitoring and CRM integrations for low-friction support.
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eAssistance Pro is a US-based lightweight website live chat software founded in 2004, supporting 20+ languages with a deployable free plan, visitor tracking, and proactive invitations for fast customer support rollout.
Chatra is a lightweight live chat and online customer service tool for small ecommerce businesses. The free plan includes 1 seat with unlimited messages, plus proactive chat, visitor tracking, and mobile responses, with integrations for 15+ platforms including Shopify and WordPress.
W3Counter is a long-running free website counter and statistics service; after registration and a code snippet, it tracks visits, unique visitors, browsers, and countries, with an embeddable counter badge and more reports on the paid tier, suiting personal webmasters and blogs.
Clicky is an established real-time web analytics tool launched in 2005 by Roxer Software, known for visitor-level tracking, heatmaps, and session recording, with a free plan covering about 3,000 page views per day.
ClickDesk is a live chat and online customer service tool for small businesses, starting at about $19.99/month with 3 seats. It offers visitor tracking, a unified social inbox, and a knowledge base for ecommerce and service sites, though product updates have slowed.