Gorgias is an e-commerce support platform founded in San Francisco in 2016, deeply integrated with Shopify, Magento, and BigCommerce and serving over 15,000 merchants. Its AI automation handles about 30% of common inquiries, making it an all-in-one omnichannel support and automation solution.
💬 Communication
Compare 253 communication and business tools covering messaging, video conferencing, project management, CRM and more.
Groove HQ is a simple customer service platform founded in the US in 2014 and designed for small teams, built around email ticketing with a knowledge base and customer profiles. Plans start at about $20/month, go live in minutes, and the platform now focuses on e-commerce customer service under Gorgias.
HappyFox is a help desk and ticketing platform founded in San Francisco in 2011, with its R&D center in Chennai, India. It offers a unified multi-channel inbox, SLA management, visual workflows, a knowledge base, and community forums, suited to mid-to-large enterprise support teams.
Help Scout is a customer service platform founded in Boston in 2011, serving more than 20,000 companies worldwide. Shared inbox, Docs knowledge base, and Beacon in-app help are integrated into one solution, known for simple and human email support.
HubSpot Service Hub is HubSpot's customer service module launched in 2018, deeply integrated with the free CRM and offering ticketing, SLA, knowledge base, omnichannel support, and NPS surveys. The free tier includes basic tickets, and Pro starts at about $100/month.
Kayako is a help desk platform founded in 2001 in London, UK, unifying email, live chat, phone, and social media into a shared inbox with a built-in knowledge base and CSAT surveys for customer-journey-focused support teams.
Kustomer is an AI-powered customer service platform founded in 2015 in New York, USA, unifying omnichannel interactions in a Customer Timeline, acquired by Meta in 2021, offering AI automation and deep customization for complex support brands.
LiveChat is real-time customer service software founded in Wroclaw, Poland in 2002, listed on the Warsaw Stock Exchange (LVC) and now part of the Text.com family, serving over 36,000 businesses. It provides live chat, AI chatbots, ticketing, and analytics with 200+ integrations for e-commerce and SaaS support.
tawk.to is a free live chat and customer support platform founded in 2012 in Nevada, United States, with a permanently free plan supporting unlimited agents and live chat, knowledge base, ticketing, and AI assistance, serving 2,000,000+ users.
OpenProject is the well-known open-source project management software from Berlin, Germany, released under GPLv3 in 2012 with 100,000+ installations, offering Gantt charts, Scrum/Kanban boards, time tracking and BIM, available self-hosted or in the cloud with a free community edition.
Redmine is an open-source project management and issue tracking tool created by Jean-Philippe Lang in 2006, built with Ruby on Rails under GPLv2, supporting multiple projects, Gantt charts, time tracking, and 1000+ plugins, and completely free to self-host.
Taiga is an open-source agile project management platform developed by the Spanish team Kaleidos, with native Scrum and Kanban support, self-hosted deployment, a free Community edition, and free basic cloud plans for individuals and small teams.
YouTrack is an issue tracking and project management tool launched by JetBrains in 2009, headquartered in Prague, Czech Republic, known for keyboard-first operation, agile boards, a built-in knowledge base, and workflow automation, with cloud and self-hosted deployment.
Bing Webmaster Tools is Microsoft's free official webmaster and SEO tool, offering IndexNow near-instant indexing, keyword research, and backlink analysis. It covers about 3% of global Bing search share and integrates with Bing Copilot, making it a low-cost way to reach Bing and AI search audiences.
Majestic is a backlink analysis specialist founded in the United Kingdom in 2004, with a Fresh Index covering 61.68 billion+ unique URLs. It pioneered Trust Flow / Citation Flow metrics, with LITE plans from $49.99/month for backlink audits and link building research.
Moz is an SEO tool brand founded in 2004 in Seattle, creator of the DA/PA 0-100 metrics; the free MozBar extension and Moz Pro suite cover keywords, backlinks, and site audits.
Seobility is an SEO audit and page optimization tool founded in Germany in 2014; the free plan crawls 1,000 URLs, Premium starts at EUR 49.90/month and it has over 600,000 registered users.
Serpstat is an all-in-one SEO platform founded in 2016, with a database covering 8.62B keywords and 230 countries, over 1.1M users, and known for its value pricing and 7-day free trial.
SpyFu was founded in 2008 and is headquartered in Phoenix, USA, as an SEO/PPC tool focused on competitor keyword and ad strategy analysis, with 11 billion+ keywords and 20+ years of SEO and 10+ years of Google Ads history, starting at $39/month.
StoryChief is a Belgian content marketing and multichannel distribution platform founded in Ghent in 2017, serving 1000+ companies across 30 countries, where customers save an average of 20 hours per week on content operations, a one-stop collaboration hub from strategy to distribution.
Surfer SEO is a Polish AI content optimization and search visibility platform founded in Wrocław in 2017, used daily by 150,000+ professionals, where Content Score makes pages 2x more likely to reach the Top 10 and visibility spans both Google and AI search.
WooRank is an SEO website audit tool founded in Ghent, Belgium in 2011, generating a 0-100 overall score and optimization recommendations from a URL, covering technical SEO, backlinks, mobile and more.
Kissflow is a low-code business process automation platform founded in 2012, integrating workflow, low-code apps, boards, and case management in one platform, serving 20000+ enterprise customers without requiring coding to build approvals and business apps.
Founded in 2008 in Lindon, Utah, USA, BambooHR is a cloud HR platform for SMBs serving 30,000+ customers. The platform covers recruiting, onboarding, time tracking, performance, and payroll across the full employee lifecycle, known for ease of use and an all-in-one approach.