Chatra is a lightweight live chat and online customer service tool for small ecommerce businesses. The free plan includes 1 seat with unlimited messages, plus proactive chat, visitor tracking, and mobile responses, with integrations for 15+ platforms including Shopify and WordPress.
CATEGORY · 💬
Communication providers
Compare 191 communication and business tools covering messaging, video conferencing, project management, CRM and more.
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Communication
EazyDesk is an India-based help desk and customer support software founded in 2009, offering multi-channel ticketing, live chat, and a knowledge base, with more than 5,000 global customers as of 2020.
Teamwire is an enterprise secure messaging platform founded in 2015 in Munich, Germany, using AES-256 end-to-end encryption with EU-hosted data, GDPR and ISO 27001 compliance and private deployment support.
Redbooth is a US-origin project collaboration platform tracing back to 2008 (formerly Teambox, renamed in 2013), offering 4 task views including kanban and Gantt chart plus built-in video conferencing for remote team collaboration.
Chanty is a lightweight team chat platform founded in 2017 in Ukraine; the free plan supports 10 members with unlimited message history, and the paid plan starts at about $3/user/month with AI summaries and Kanban tasks, a high-value Slack alternative.
HiTask is a veteran task and project management tool developed by a US team, combining projects, tasks, a shared calendar, and time tracking on a single-screen dashboard. The free plan gets you started, with email task creation and mobile sync included.
Planio is a hosted Redmine project management platform founded in Berlin, Germany in 2013, integrating issue tracking, Wiki, Git/SVN, and a helpdesk with German data centers and GDPR compliance from about EUR 3 per user/month.
MeisterTask, developed by MeisterLabs as the sister product of MindMeister, is an intuitive Kanban task management tool with a genuinely useful free plan, built-in time tracking, and automation for individuals and small teams.
Favro is an agile project planning and collaboration platform founded in 2014 in Stockholm, Sweden, blending boards, backlogs, and roadmaps, with Lite at $5.1/user/month and customers including Telenor, Disney, and EA.
ClickDesk is a live chat and online customer service tool for small businesses, starting at about $19.99/month with 3 seats. It offers visitor tracking, a unified social inbox, and a knowledge base for ecommerce and service sites, though product updates have slowed.
BlueJeans was founded in 2009 in San Jose, California, acquired by Verizon in 2020 for approximately US$400 million, and known for interoperability and Dolby Voice. Verizon announced its shutdown in August 2023, and the platform ceased service on March 29, 2024.
Skype is a VoIP pioneer founded in Luxembourg in 2003 and acquired by Microsoft for USD 8.5 billion in 2011, offering free audio/video calls and low-cost international calling, now being replaced by Microsoft Teams.
FreeCamp is a 100% free, open source and self-hosted online customer service chat platform, providing live chat and basic ticketing via a website plugin. Ideal for budget-limited startups seeking private deployment.
Groove HQ is a simple customer service platform founded in the US in 2014 and designed for small teams, built around email ticketing with a knowledge base and customer profiles. Plans start at about $20/month, go live in minutes, and the platform now focuses on e-commerce customer service under Gorgias.
Thingthing is an iOS smart keyboard developer launched in 2015, focused on app-switching shortcuts and typing efficiency. It raised around $400k in seed funding in 2016 and took over Fleksy keyboard development in 2017.
Natero is a customer success analytics platform founded in 2013 in California, acquired by Freshworks in 2021; its AI churn prediction and real-time health scores help SaaS companies reduce churn and improve renewals.